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Pricing: 

  • The pricing of your pet’s device will vary depending on the type of device. Please calculate your price here: https://orthopets.com/my-pets-journey/
  • OrthoPets devices are custom fabricated based off of an impression of your patient’s/pet’s leg. We fabricate each orthotic brace or prosthetic device to support the therapeutic mobility goals.

 

Manufacturing & Order Fulfillment Timeline:

 

Shipping & Costs:

  • OrthoPets utilizes only FedEx to ship from our fabrication center in Denver, CO. All packages coming from OrthoPets are tracked and insured to ensure your pet’s brace arrives as quickly and safely as possible.
  • If you are shipping a device back for adjustment, please discuss your pet’s device with an OrthoPets Case Manager prior to shipping back to us and please ensure the device is labeled with your pet’s name and your contact information. Please use the shipping courier of your choice.
  • Domestic shipping: Free shipping is normally included with devices. 
  • International shipping: Normally $50 – $80 depending on region.  International shipping may be subject to import fees and/or taxes depending on the law of the country of where the device will be shipped.

 

Shipping Timeline:

  • Domestic shipping: Normally delivered within three (3) FedEx business days (Mon-Fri) by 4:30pm for businesses and by 8:00pm for residences.
  • International shipping: Normally delivered within five (5) FedEx business days (Mon-Fri) by 4:30pm for businesses and by 8:00pm for residences.
  • Deliveries to U.S. Territories, APO/FPO and some rural addresses may take longer
  • Please note that shipping arrival dates are best estimates. OrthoPets is not responsible for delays incurred by FedEx or other 3rd party shippers. 

 

Please Note:

  • OrthoPets is not responsible for weather delays, pandemics, and other factors out of our control.
  • OrthoPets is closed and orders/cases will not be processed or shipped on the following holidays: New Year’s Day, Martin Luther King Jr Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve and Christmas Day.
  • If you have any questions, please contact us