OrthoPets United is based in Westminster, Colorado, a suburb of northwest Denver. The United Team is composed of two departments: Case Management & Device Fabrication. Our Case Management team features a staff of Certified Veterinary Technicians who have been specifically trained in the field of veterinary orthotics and prosthetics (V-OP). Case Managers work directly with veterinarians and clients to facilitate the best possible experience and outcomes of OrthoPets V-OP devices. Our Case Management team also includes a group of medical consultants (human and veterinary) and engineering consultants to ensure we are providing our patients with the most state-of-the-art and bio-mechanically accurate devices available in the industry. Our fabrication team is compiled of a group of individuals with varying backgrounds from CAD design, engineering, orthotic & prosthetic fabrication, and veterinary technician fields. They have been specifically trained in the mechanics and fabrication of veterinary orthotic and prosthetic devices. This state-of-the-art fabrication facility is where all OrthoPets devices are fabricated and adjusted as needed. Each V-OP solution undergoes the same manufacturing process ensuring the highest quality standards are met for an individual case.
US Partner Clinics
Partner Clinics are veterinary clinics located nationwide that have partnered with OrthoPets to provide the industry’s leading OrthoPets V-OP devices to their patients. These clinics have gone through extensive training not only virtually, but have also trained on-site at OrthoPets. In addition, they have been trained on the biomechanics of orthotic and prosthetic devices through the Canine Rehabilitation Institute V-OP course. All Partner Clinics have completed a required amount of cases with OrthoPets, complete specific training in V-OP, as well as be certified in canine rehabilitation (CCRT/CCRA). This ensures that each patient is able to receive the best possible experience, process , and outcome.
World Wide Distribution Centers
Distributors are individuals located worldwide that have partnered with OrthoPets to work directly with referring veterinarians to provide OrthoPets devices internationally. They are the liaison between OrthoPets United and the veterinarian. This creates a smooth experience from initial case assessment, fabrication, international shipping and initial fit of the device with the veterinarian to continued case management. OrthoPets Distributors have completed a required amount of cases prior to becoming a Distributor. In addition, each distributor has completed specific training virtually and on-site at our OrthoPets United location.
OrthoPets Mobile Clinic
The OrthoPets Mobile Clinic is based in Westminster, CO and services veterinary clinics in Colorado. OrthoPets Mobile Clinic is focused on providing, assisting, training and coaching the veterinarian on V-OP products and the process involved in providing their patients with V-OP solutions. An OrthoPets representative is available to come to your local clinic to facilitate a convenient and effective V-OP partnership.
The OrthoPets Mobile Clinic is available to assist with V-OP candidacy assessment, the fiberglass impression process, measurements, media, and device deliver and fitting. The OrthoPets Mobile Clinic is also available for follow up and adjustment appointments.
Please contact our clinic for details!
OrthoPets Mobile Clinic
Our vision at OrthoPets is to improve our patient’s quality of life through innovative prosthetic & orthotic solutions.
a. To begin this exciting journey the most critical step is the evaluation, assessment and goal setting for your V-OP solution. The referring veterinarian will expertly evaluate the patient to determine the diagnosis, treatment options and provide the prescription for the V-OP Solution. During this process, a fiberglass impression of the patient's limb is created. If at anytime the veterinarian or client has questions regarding this process, they can contact one of our Case Managers. Specific paperwork including the following will be filled out:
- Referral Form filled out and signed by the referring veterinarian
- Measurement Form filled out by the referring veterinarian
- Customer Contract signed by the client (if the clinic is paying for the device, a separate Customer Contract will need to be signed by the clinic as well)
- All required documents and instructional videos can be located under the "Forms & Documents" section of our website.
- During this appointment, the following media should be taken to appropriately assess conformation, condition and gait:
- Ground level pictures of the affected limb while patient is standing from the front, side and back/li>
- Ground level videos of the patient walking with a stationary camera; patient walking to the right and left of camera as well as toward and away from the camera.
- This media should be emailed to firstname.lastname@example.org
a. Once OrthoPets receives the fiberglass impression and required paperwork, our team of Case Managers will work in partnership with the referring veterinarian through the entire process. The Case Manager will contact the client and referring veterinarian within one 1-business day of receiving the case to confirm medical details, costs and set up shipping/payment. We will ensure the most appropriate prescription V-OP device is designed for our patient and confirm the prescription goals can be achieved. The V-OP device is manufactured in our state of the art manufacturing center through a digitalizing process of the fiberglass impression. The impression is turned into a 3D model that is digitally sculpted to create the final device shape. The carved model is vacuum formed with advanced plastics to create the custom made V-OP device. Once the foam liner, straps and pads are added, the device is ready for delivery. The fabrication time for an orthosis is 5-7 business days. The fabrication for a prosthesis is 7-10 business days. A "rush" service of 3 business days is available upon request pending availability for an additional fee. OrthoPets provides custom devices and therefore, fabrication will not begin until full payment has been received.
a. OrthoPets ships all devices to the referring veterinarian for deliver and fitting. Your package will include the device, fitting documents, wearing schedules and information regarding the care of your device. This enables the veterinarian to assess the fit and function of the device and confirm the prescription goals are being achieved. The patient will be assessed for their functional abilities and in most cases a rehabilitation plan is developed to ensure the best possible outcomes are achieved. During this appointment, fitting media should be taken to include:
- Ground level pictures of the patient standing in the device from the front, side and back.
- Ground level videos of the patient walking in the device from with a stationary camera; patient walking to the right and left and to and away from the camera.
- Referring veterinarian's observations
a. Follow-up appointments are critical in order to assess the patient's functional abilities, ensure the patient is progressing as expected, prescription goals are being achieved and to ensure there are no developing complications. Most patients will be prescribed a comprehensive rehabilitation program to facilitate the best possible outcomes.
b. If concerns arise requiring adjustments to the device, media such as pictures and videos will be required so the referring veterinarian and OrthoPets Case Manager can facilitate a plan. Once all required information has been received, the Case Manager will inform the veterinarian and client to send the device to OrthoPets. Adjustments are a normal part of the process and should be expected. Adjustments can take 1-3 business days to complete. OrthoPets does include 2 adjustments within the first 2 months for orthoses and 2 adjustments within the first 4 months for prostheses. All shipping costs to and from OrthoPets are the client's responsibility.