FAQs

The impression (casting) kit is $80-$95. This includes Fed Ex Ground shipping. Please note that the fiberglass kit is non-refundable after shipment.

OrthoPets impression kit contains:

• 2 rolls of fiberglass (non-flexible) tape, 1 roll of the GLAD Press N Seal plastic wrap, bandage scissors, hook cutting blade, yellow cut strip, tape measure, sharpie marker and medical gloves
• All documents required to submit your case

Not included but is required:

• 1 small bowl filled with cool water to submerse the fiberglass casting tape
• 1 roll of tape (bandage or electrical)

Your Case Manager may request that a new fiberglass impression be made in order to fabricate the most appropriately fitting brace with the least amount of required adjustments. The fiberglass impression is the key component in fabricated an appropriate dog brace or prosthetic.

Your Case Manager is available to speak with your local veterinarian about the specific techniques over the phone or via a scheduled video chat appointment. Written instructions as well as instructional videos are available on our website under “More Information” “Forms.”

Unfortunately no. Since all braces and prosthetics are custom fabricated, we are unable to start the fabrication process of a device until full payment is received.

• Upon receiving a fiberglass impression (cast) of your pet’s limb, your Case Manager will review the impression, measurements and medical information to assess how we can best assist your pet. The impression and measurements are then transferred to the fabrication team to start the process.
• First, the fiberglass impression is scanned to create a 3-D model replica of your dog’s leg. Our technicians digitally sculpt the 3-D model with unmatched accuracy to create the shape and contour of the device. The fit of the devices is based upon the quality of the provided fiberglass impression as it is the representation of the limb.
• The 3-D model is moved to the vacuum station to be drape formed with (polypropylene) plastic which is heated in an industrial convention oven.
• Prosthetic devices include a pre-liner manufacturing process, extension placement and aligning process and socket padding before the socket can be vacuum formed.
• The vacuum formed model is then carefully cut out, rough ground, beveled and finish polished. After the finished grind and polish, the shell is assembled by adding straps, buckles hinges, padding and case specific components.

• OrthoPets utilizes the same variety of materials that are used in the human field of orthotics and prosthetics.
• Our devices are made from vacuum formed polypropylene plastic with color transfer options.
• Several different foam types and thicknesses are used for padding. Our foam is selected for its durability and closed-cell waterproof properties, in addition to offering softer foam for pets with sensitive skin. Our foam also includes color-changing properties that allows us to assess the fit of the device for increased pressure and/or friction. A variety of mechanical hinges are used for normal joint range of motion while controlling/preventing abnormal joint motion from occurring. For large breeds or pets that weigh over 150 pounds or are capable of extreme forces, specialized metal and composite mechanical hinges are available and sometimes required.
• Hardware includes chafes (buckles) and straps made of reinforced industrial Velcro that is attached to the device via stainless steel screws and lock washers (for ease of owner replacement).
• If your pet’s dog brace includes a paw segment or walking surface, either BMX bicycle tire or a more specialty orthopedic tread will be secured. The type of tread is dependent on your pet’s size, specific diagnosis and biomechanical requirements.

Media is photos and videos of your pet. OrthoPets requires media of your pet to complete a full case evaluation. Pictures allow us to assess your pet’s normal standing angles, musculature, how your pet hold’s his/her leg as well as to visualize anything we may need to address during fabrication such as a dewclaw or masses. Videos allow us to assess your pet’s degree of lameness and each phase of the gait for abnormalities that may influence the type of device that is appropriate.

We offer transfer colors and patterns which are added to the surface of the natural plastic to create a fun and unique look. Please ask your OrthoPets Case Manager for available options.

An orthosis is a device used to support or “brace” an existing limb. An orthotic device can be easily put on (donned) or taken off (doffed) with a Velcro system.

An orthosis can replicate the immobilization of a traditional cast or create dynamic range of motion featuring control, resistance, enhancement, protection and guidance over and affected joint.

All OrthoPets products are shipped via FedEx. We offer ground, and overnight options. Please contact your OrthoPets Case Manager regarding all shipping pricing. You are able to ship to OrthoPets via your choice of courier. However, we do recommend obtaining tracking information and insuring your package.

As OrthoPets receives many packages daily, we ask that you include the following information in your package:

Your first & last name
Your pet’s name

We suggest that you wrap the fiberglass impression or device in bubble wrap, paper packaging or similar packing materials.

We ask that peanuts not be used as they are not recyclable.

Your Case Manager will provide you and your veterinarian with detailed written instructions as well as pictures and videos to guide you as to how to properly fit your pet’s device(s). Your Case Manager is available to speak with you on the phone or a scheduled video chat to better assist you through the fitting process. Each Case Manager has extensive training in the fit and function of dog braces and prosthetics.

Your pet’s device will also be shipped with additional information such as wearing schedules, care of device, etc. Your veterinarian may modify or change your wearing schedule to best fit their treatment plan.

Once you have received your new device, we request that you or your veterinarian send us pictures and videos of your pet in the device. Your Case Manager will assess the fit and function of the device. Your Case Manager will be in contact with you and your veterinarian regarding the fit of your pet’s device. Media can be sent to info@orthopets.com. Please include your pet’s name and your last name in the subject line.

Contact your veterinarian you notice any of the following:

• Fur loss
• Redness of skin
• Increased lameness
• Swelling
• Sores

OrthoPets provides two generic wearing schedule options. However, we recommend that wearing schedules be modified by your veterinarian or rehabilitation therapist to meet your pet’s therapeutic goals.

• Most cases start out with a two-week introductory period. This two-week period will include short wearing sessions daily. These sessions allow you to assess your pet’s skin for any signs of irritation and closely monitor the device’s fit and function. Depending on your veterinarian’s goals for your pet, you may gradually work up to a “full-time” schedule which we consider on in the morning and off at night.
• For many post-operative support cases or a “curative treatment plan,” your veterinarian may recommend a 24-hour wear schedule. This wearing schedule must include 3-5 non-weight bearing air break sessions throughout the day.

We have many veterinarians worldwide that spend time with us on-site to learn about what we do and what we can offer. Please feel free to contact OrthoPets for more information. If you are ever in the Denver area, we would be happy to facilitate a tour! Read more about partnering with OrthoPets.